We are very excited to announce that we have switched over to a new electronic medical records system through Epic, starting September 12th. We really believe that this new system will give us a lot more power to help communicate with you and to help you care for your children. We hope to have everyone using the new patient portal, called MyChart, to e-mail us, to fill out forms and questionnaires prior to visits, to download school forms and immunization records, and to get access to loads of health education.
Once you get your activation code from us (either in-person, or by calling 413-584-8700) head to https://mychart.chppoc.org/nap to get started. (Please be patient, though -- we're still working on getting all of the information loaded into the new system.) If you're really eager, you can download the MyChart Epic mobile app from the app store, then select Massachusetts, and PPOC - you'll be able to log on once you have a username and password.
If that's too much, don't worry! We'll still be available to you by phone, and our office hours aren't changing -- we'll still be open for you seven days a week.
Thanks for your patience with us as we get used to this new system. We think it will be worth it.
